Before COVID-19, we were already living in a world of ever more rapid change; now we are confronted with a profoundly disruptive one. Many of us in all types of organisations will have to adapt and change. However, even in more stable times some seventy percent of change processes in and between organisations fail to deliver the expected benefits. We can do better - if we pay attention to what has been learned about how to design and implement a change process. Here a reminder of the essentials: How to build broad-based support for the change, choosing an appropriate change strategy, and taking so-called ‘resistance to change’ as a natural occurrence that is an opportunity for learning, not for blaming. Read the full resource note here.
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